Rockleigh Court Surgery

If you are on regular treatment your doctor will authorise the issue of repeat prescriptions which will be entered on the computer so that you can obtain supplies of your medication without seeing your doctor on each occasion.

Your doctor will still wish to see you at intervals to monitor your progress and modify your treatment as necessary. When you receive your prescription there will be a tear-off portion giving details of your repeat medication. This should be returned to the surgery when you need further medication after ticking the items that you require.

Please give 48 hours’ notice when requesting a repeat prescription and DO NOT leave it until you have run out completely.

A maximum of two months’ medication is given on repeat prescription with the exception of the contraceptive pill, which is six months. Patients needing longer supplies, eg because they are going on extended holiday, or working on contract abroad, can have up to three months' medication.
Repeat prescriptions may be requested:

1. Personally, by putting it in the box in the entrance hall or in the box by reception

2. By post, enclosing a stamped addressed envelope

3. By fax to 01277 230136

If you wish to collect your prescription from Assura Pharmacy (the chemist downstairs), please mark the request “C” for chemist.

We do not accept requests for repeat prescriptions over the telephone. This is to avoid mistakes, to save overloading our switchboard (which is often very busy) and to make the most effective use of staff time.

You do not require a doctor's certificate for any illness lasting six days or less. Your employer may require you to fill in a self-certification form (obtainable from your employer) or you can collect form SC2 from the surgery.

If you are self-employed or unemployed you can obtain a SC1 from the surgery. Any illness lasting longer than six days will require an appointment with a doctor who can decide whether a sickness certificate is neccessary.

The practice is open to new patients. You can register by bringing in your medical card, or by completing an application form (GMS1) at reception. When registering, you can express a preference to be looked after by a particular doctor and your request will be noted in your record. Any preference should be made in writing and attached to the registration request. If, for any reason, it is not possible to comply with your request, the reason will be explained to you.

When making an appointment, you can ask to see any of the doctors but may have to wait longer for a doctor of your choice. You cannot specify a particular doctor when requesting a visit. If the doctors decide not to accept your request to register, you will be given the reason in writing. Once registered, a new medical card will be issued by the health authority.